Returns & Exchanges

At Black Pepper, we want you to love your purchase, which is why we offer a 30-day return window for all unworn apparel in its original condition. If your new fashion piece isn't the perfect fit, our streamlined process ensures a quick exchange or full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging with all tags attached to ensure they are protected during transit.

3

Ship It Back

Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing